Terms & Conditions

Acceptance of Terms

By using SVS Broadband services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all customers and users of our broadband services.

Broadband Services

SVS Broadband provides high-speed fiber internet services based on network availability. Speeds may vary depending on network traffic, equipment, and environmental conditions.

Installation

• Installation is subject to service availability.
• Free installation is applicable only during promotional offers.
• Customers must provide accurate installation details.
• Additional charges may apply for special installation requests.

Payments & Billing

• Customers must pay subscription fees before the due date.
• Late payments may result in temporary suspension of services.
• Plans and pricing may change with prior notice.
• Applicable taxes will be charged as per government regulations.

Acceptable Use Policy

• Customers shall not use the service for illegal activities.
• No hacking, phishing, or unauthorized network access.
• No distribution of malicious software or spam.
• Users must comply with all applicable laws.

Service Availability

While we strive to provide uninterrupted internet services, occasional maintenance, technical issues, or unforeseen events may temporarily affect connectivity.

Limitation of Liability

SVS Broadband shall not be liable for any indirect, incidental, or consequential damages arising from service interruptions, equipment failure, or factors beyond our control.

Suspension & Termination

• Non-payment of bills.
• Violation of these Terms & Conditions.
• Fraudulent or illegal activities.
• Misuse of broadband services.

Changes to Terms

SVS Broadband reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this website and become effective immediately.